Terms and Conditions

Welcome to Sunshine Casino. These conditions govern access to and use of our website, your player account, the games, promotions, and related services. By registering, logging in, making deposits, or otherwise using the site, you agree to these terms. This page explains the main rules, rights, and responsibilities that apply while you use the platform so you know what to expect.

Who may use the platform

Sunshine Casino is intended for adults only. You must be at least 21 years of age, and you must also meet the legal gambling age and other requirements where you are physically located. It is your responsibility to confirm that online gambling is lawful where you are located before registering or placing wagers. We may restrict access to the site, or certain features, in particular states or regions, and we may block access from locations where our services are prohibited.

Account registration and basic expectations

When you create an account you must provide accurate, current, and complete information. Accounts must be registered in your legal name, and you may hold only one personal account unless we expressly permit otherwise. You are responsible for keeping your account details up to date and for notifying support if anything changes. We may cancel or refuse accounts that appear to be fraudulent, duplicate, or otherwise in breach of our account rules.

Identity checks and verification

To protect you and the platform, Sunshine Casino may ask for documents or information to verify your identity, age, address, payment method ownership, or other account details. Typical requests include a photo ID, proof of address, and evidence of the card or wallet used for deposits. Verification requests are standard industry practice and must be completed before certain transactions, including withdrawals, can proceed.

Use of your player account

Your login details and password are private, and you are responsible for activity that occurs through your account. Do not share, transfer, sell, or allow another person to use your account. If you suspect unauthorized access, contact support immediately. We may temporarily suspend access if we reasonably believe an account has been compromised.

Deposits, withdrawals, and balances

Sunshine Casino accepts a range of payment methods, including Visa, MasterCard, bank transfer, and several cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dashcoin, Dogecoin, Ripple, and Tether. Available methods, supported currencies, processing times, and limits may vary by location and may change over time. Withdrawal requests may be reviewed and verified before approval, and processing times depend on the method chosen and any verification required. We may apply reasonable checks on transactions to meet regulatory and security obligations.

Bonus terms and promotional offers

Promotions, welcome offers, free spins, and other bonuses are subject to additional bonus terms that form part of these conditions. Typical requirements may include eligibility checks, minimum deposits, wagering requirements, time limits, game restrictions, and maximum conversion or withdrawal rules. For example, some welcome offers require a minimum deposit, a bonus code entered at the cashier, or specific game categories. Always review the specific promotion terms before participating. For details about current bonuses, see our bonus terms page.

Game availability and service access

We aim to provide a wide selection of slots, table games, video poker, and live dealer options supplied by third-party providers such as Pragmatic Play, Real Time Gaming, and Vivo Gaming. Game availability may vary by device, state, and provider, and titles can be added, removed, suspended, or limited at any time. Scheduled maintenance, software updates, or technical issues may interrupt service. We do not guarantee that every game or feature will always be available.

Fair play and prohibited behavior

Players must act honestly and fairly. Prohibited behavior includes, but is not limited to:

• using false or misleading information;
• engaging in collusion, fraud, or chargeback abuse;
• attempting to manipulate game outcomes or the platform, including use of bots, scripts, or unauthorized software;
• abusing promotions, bonuses, or loyalty rewards;
• allowing another person to use your account. If you breach these rules, we may limit play, remove bonuses, or take other measures to protect the integrity of the site.

Restricted conduct and our rights

If we reasonably suspect rule violations, incomplete verification, or misuse of the platform, we may refuse service, suspend or close accounts, withhold or reverse bonuses, place holds on transactions, or take other actions necessary to investigate and resolve issues. Actions will be proportionate and intended to be fair; we will notify you when practical, unless doing so would frustrate an investigation or breach legal obligations.

Errors, mistakes, and technical issues

On occasion, technical faults, display errors, incorrect balances, or game malfunctions can occur. We reserve the right to correct obvious mistakes and to act reasonably to resolve incidents, including canceling or voiding bets or transactions that arose from an error. Where appropriate, we will communicate corrections and any impact on balances or wagers.

Responsible gaming and player protection

Gambling should be entertainment, not a way to make money. Sunshine Casino provides tools and resources to help you manage play, including deposit limits, session reminders, time-outs, and self-exclusion options. If you need help, consider setting limits or taking a break, and consult our responsible gaming page for more information and external support services.

Intellectual property and site content

The site design, text, graphics, software, and other original content are owned by Sunshine Casino or our licensors. You may view and use site content for personal, noncommercial purposes only. Reproduction, republication, redistribution, or commercial exploitation of site content without prior written permission is prohibited.

Third-party providers and linked services

Some games, payment services, and technical features are supplied by third-party providers and may be subject to their own operational limits and rules. Links to other websites or services are provided for convenience; we are not responsible for their content, availability, or practices. You should review any third-party terms when using linked services. See our privacy policy for more details.

Limitation of liability

To the extent permitted by applicable law, Sunshine Casino is not liable for losses or damages arising from circumstances beyond our reasonable control, including technical interruptions, user error, unsupported devices, third-party failures, or force majeure events. We also cannot accept liability for losses resulting from misuse of the service, failure to follow these conditions, or unauthorized account access when you did not notify us promptly.

No guarantees — availability and performance

The site, games, and services are provided on an "as is" and "as available" basis. While we aim for reliable service, we cannot guarantee uninterrupted access, constant availability, or error-free operation. We will take reasonable steps to maintain performance and address problems when they arise.

Changes to these conditions

We may update these site terms from time to time. The version posted on the website will apply from the date shown unless stated otherwise. You should check this page periodically; continued use of the platform after changes are posted indicates your acceptance of the updated conditions.

Related policies you should read

In addition to these rules, you may need to review our privacy practices, cookie usage, and anti-money-laundering and identity verification rules. These policies explain how we handle personal data, cookies, and verification requirements. See our AML/KYC policy and cookie policy.

Contact and support

If you have questions about these conditions, account verification, or service issues, contact our support team via live chat or email at support@sunshinecasino.com. Live chat is available on the site during published support hours; email inquiries will be answered as quickly as practicable.

Wrapping up

These conditions are intended to set clear, fair expectations for using Sunshine Casino, your account, and our services. Following these rules helps protect your play, supports responsible gaming, and keeps the platform safe and reliable for everyone. Continued use of the site indicates that you accept and agree to these terms.